Privacy Policy

At Spinjo Casino, we value the trust and loyalty of our players. Your privacy and data security are our top priorities. This Privacy Policy explains the practices we follow to collect, use, and protect your personal information. We encourage you to review it carefully to make informed decisions about your interactions with our casino.

Data Processing

This Privacy Policy outlines our commitment to complying with gambling regulations in processing the personal data of our players. This is necessary for facilitating your participation in games and related services.

Spinjo Casino is managed by Dama N.V., a company registered in Curaçao, along with its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. operates under a valid license issued by Antillephone N.V.

Using our services requires your consent to this Privacy Policy. We may update this document periodically, so regular review is recommended. Continued use of Spinjo Casino services constitutes your acceptance of any changes.

Collection of Information

We collect the following personal information through our website:

1. Registration Data: Information provided during registration, such as your name, contact details, and identification documents.
2. Communication Records: Data from interactions with customer support and other communication channels.
3. Transaction History: Details of deposits, withdrawals, and betting activities.
4. Verification Documents: Materials required for identity verification and compliance checks.

Usage of Information

The personal data we collect is used for the following purposes:

1. Processing Transactions: Managing deposits, withdrawals, and bets securely and efficiently.
2. Service Delivery: Ensuring a smooth gaming experience and providing customer support.
3. Compliance Checks: Conducting identity and verification checks in line with regulatory requirements.
4. Promotional Offers: Sending marketing materials, subject to your consent.
5. Legal Compliance: Meeting obligations such as anti-money laundering regulations.
6. Fraud Prevention: Monitoring user activities to detect and prevent fraudulent or illegal behavior.
7. Market Analysis: Conducting research and aggregated data analysis to improve our services.

Marketing Communications

With your consent, we may use your data to send promotional materials about Spinjo Casino’s services and offers. You can opt-out of these communications at any time by updating your account preferences or contacting our support team.

Disclosure of Information

Spinjo Casino does not sell or rent your personal data. However, we may share your information under the following circumstances:

1. Internal Use: Within our company group for service delivery and compliance.
2. Business Partners: To facilitate necessary services or meet legal requirements.
3. Third-Party Providers: For processing activities carried out by authorized service providers under strict privacy protocols.

Data Security and Retention

We implement robust security measures to protect your personal information. All data is stored securely and retained as required by law, including a minimum retention period of five years after account closure, as mandated by anti-money laundering regulations.

Cookies and Tracking

Spinjo Casino uses cookies and similar technologies to enhance website functionality, improve user experience, and support marketing efforts. You can manage your cookie preferences in your browser settings, but note that disabling cookies may affect site performance.

Your Rights and Contact Information

As a player, you have the right to:

1. Access and Correct Data: Review and update your personal information.
2. Opt-Out of Marketing: Withdraw consent for promotional communications.
3. Raise Concerns: Contact our Data Protection Officer (DPO) for data-related inquiries or complaints.

Additionally, under GDPR, you may lodge complaints with relevant supervisory authorities if needed.

This Privacy Policy reflects Spinjo Casino’s dedication to safeguarding your privacy and ensuring a secure gaming environment. For any questions or requests, please feel free to contact our support team.